Privacy Policy

1. Introduction

Telqnet, Inc. ("Company," "we," "our," or "us") operates the website at www.telqnet.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

By accessing or using the Website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Information We Collect

Information Collected Automatically

When you visit our Website, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, and navigation patterns
• Log Data: Server logs that record your interactions with the Website
• Cookies: We use cookies and similar technologies for session management and to remember your preferences

Information You Provide

We may collect information that you voluntarily provide, including:

• Contact Information: Name, email address, and any message content when you contact us via email
• Communications: Any correspondence you send to us

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communications
• Improve and optimize our Website
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues or security concerns
• Comply with legal obligations

4. How We Share Your Information

Service Providers

We may share information with third-party service providers who perform services on our behalf:

• DigitalOcean: Cloud hosting services
• Analytics Providers: Website analytics and monitoring

Other Disclosures

We may also disclose your information:

• To comply with legal obligations, court orders, or government requests
• To protect and defend our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets, in which case the acquiring entity will be bound by this Privacy Policy
• With your consent or at your direction

We do not sell your personal information to third parties.

5. Cookies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security)
• We regularly review and update our security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

• Contact Submissions: Retained as long as necessary to respond to and resolve your inquiry
• Log Data: Typically retained for up to 90 days for security and operational purposes
• Legal Requirements: Some information may be retained longer if required by law

8. Your Privacy Rights

General Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of certain data collection practices

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it
• Right to Delete: You can request that we delete the personal information we have collected from you, subject to certain exceptions
• Right to Opt-Out of Sale: We do not sell personal information. However, you have the right to opt out if this changes
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights

To exercise these rights, please contact us at [email protected]. We will respond to verified requests within 45 days.

9. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us, including our product PearlBase. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

PearlBase (pearlbase.app) is a separate service operated by Telqnet, Inc. with its own privacy policy. We encourage you to review the privacy policy of any site you visit, including PearlBase, before providing any personal information.

10. Children's Privacy

Our Website is not directed to individuals under the age of 13 ("Children"). We do not knowingly collect personal information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we will take steps to remove that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: